Jerônimo do Valle
In an extremely delicate moment for the world market - where the entire relationship structure between customers, employees, suppliers and partners is forcibly modified - the pressure for the adoption of revolutionary digital solutions is driving a growing acceleration in the pace of innovation.
As many are discovering, low-code programming platforms emphasize simplicity, speed and ease of use, being, these days, able to bring together tools from the entire spectrum of automation in a widely configurable range. In the front office, they can help enable smooth, multi-channel user experiences across all applications, as well as faster time-to-market for new product and service offerings. In the middle office, low-code can improve enterprise process integration and automation, adding a unifying “orchestration” layer across multiple applications and bringing the digital user experience to legacy systems. Meanwhile, in the back office, low-code can modernize these same legacy systems, automate routine or disconnected manual tasks, and reduce reliance on traditional custom development projects that are, by definition, too expensive and time-consuming.
The digital environment of large organizations is often made up of multiple enterprise-class information systems, complemented by hundreds of specialized software programs that may struggle to communicate with each other or with key enterprise applications. Low-code programming platforms make it easy to connect software silos across the enterprise – from legacy mainframe systems to modern technologies like AI, blockchain, etc.
Clearly, implementing low-code applications at enterprise scale requires a well-thought-out business approach to creating meaningful, flexible and reliable programs that solve customer needs. While the aforementioned platforms are much simpler to use than traditional programming tools, it is wrong to assume that someone with absolutely no coding experience can build complex applications after one or two training sessions. So, ultimately, to ensure that applications are truly scalable, reusable and maintainable will take some time. However, it is fair to say that when low-code is placed in the hands of properly qualified developers, the speed and efficiency with which complex projects can be completed is unparalleled.
Regardless, it's undeniable that this kind of tool has the potential to add value quickly — whether it's improving the customer experience, launching new products and services faster or increasing compliance capabilities and henceforth, opting for neglect it or adopting a “wait and see ” posture is not a good idea, as such behavior may come to mean an exclusion from the strongly connected digital model currently necessary for a company's success, in this new era.